Refund policy

Qlov Return Policy

At Qlov, we take hygiene and customer safety seriously. Due to the nature of our products, all sales are final—we do not accept returns, refunds, or exchanges. This policy ensures that every item you receive is brand new, unused, and completely sanitary.

However, if your item arrives damaged or defective, or if it breaks due to a manufacturing issue, please contact us at love@qlov.com with your order details and photos of the issue. We will be happy to assist you in resolving the matter.

Thank you for understanding and supporting our commitment to quality and hygiene!