Privacy Statement
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect personal information such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.
Email Marketing (if applicable): Where legally permitted, we may send emails about our store, new products, and updates (see the “Marketing Preferences” section).
Text Marketing (if applicable): With your consent, we may send text messages including cart reminders. Our website may use cookies and webhooks to track cart activity.
SECTION 2 - MARKETING PREFERENCES
We may send you information about QLOV products and services if:
- You have provided consent
- We have an existing business relationship and implied consent
- Laws in your country permit it based on our legitimate interests
- You made a purchase and haven’t opted out
We do not share your personal data with third parties for direct marketing without your explicit consent.
You may opt out at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Emailing us at love@qlov.com
Customers in the EEA and UK may object to direct marketing at any time by contacting us.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc., which securely stores your data behind a firewall.
Payment: If you use a direct payment gateway, Shopify stores your credit card data encrypted through PCI-DSS standards. Your transaction data is retained only as long as necessary.
For more details, view Shopify’s Terms of Service and Privacy Policy.
SECTION 5 - THIRD-PARTY SERVICES
Third-party providers only collect and use your information to the extent necessary for their services.
We recommend reviewing their privacy policies before proceeding with a transaction involving any third party.
Third-Party Pixels and Cookies: Cookies and similar technologies may be used for tracking and advertising purposes. To opt out, visit this link.
SECTION 6 - SECURITY
We follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
Credit card data is encrypted via SSL and AES-256 encryption. While no method of transmission is 100% secure, we comply with PCI-DSS and apply additional safeguards.
SECTION 7 - COOKIES
We use cookies to enhance your experience. Examples include:
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_session_id – Stores session details like referrer and landing page.
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_shopify_visit – Tracks store visits.
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cart – Stores cart contents.
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_secure_session_id – Maintains secure sessions.
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storefront_digest – Validates store access for password-protected stores.
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PREF – Set by Google to track visitor data.
You can opt out of cookies via your browser settings.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are of legal age in your jurisdiction or have given consent for any minor dependents to use the site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We may update this policy at any time. Changes are effective immediately upon posting. Material changes will be communicated via the website.
If QLOV is acquired or merges with another company, your information may be transferred to the new owners.
Questions and Contact Information
To access, correct, amend, or delete your personal data—or for more information—contact our Privacy Compliance Officer at love@qlov.com.
